All your questions, clear answers.

Followers sync automatically every 7 days. The last and next sync dates appear on your profile. No manual action is needed between syncs.

Yes: at least 1,000 followers, a public account, and quality content. These criteria give access to local offers on Kontnu.

Account language is set in Settings > Profile. Notifications (email, SMS, or both) are set in Settings > Preferences. Save after each change.

Monthly: €149/month with no commitment. Quarterly: €99/month with a 3-month commitment. Annual: €990/year (one-time payment) with a 12-month commitment. Prices are excl. VAT; notice must be given before the renewal date shown in your account.

Open Settings, then Billing, and go to “Manage my subscription”. Invoices are available to download in the payment portal. They are also sent to the account email after each charge.

Publishing your offer and receiving applications is free. The listing stays online as long as no applications arrive. The subscription starts when you accept a collaboration. From the first application, you have 5 days to subscribe if you are not yet subscribed.

Yes. Open Settings, then Billing, and use “Change plan” or “Manage my subscription”. An upgrade can apply immediately; a downgrade applies at the end of the current commitment period.

Only if the creator did not show up at the scheduled date and time: open the collaboration, then click “Signaler un no-show”. The button is available after the scheduled visit date. If you simply no longer want to keep the visit (before the appointment, or by mutual agreement with the creator), cancel the collaboration — that is not a no-show.

Venues review applications at their own pace and choose whom to accept. You can track status in the app while the request stays open. No merchant response time is guaranteed.

Check that your offer is online, with a clear description, quality photos and an appealing perk. Also widen visit hours so creators can more easily come by. You can refine the offer and wait for new applications.

The venue publishes an offer; creators apply; the venue accepts or declines. After the visit, the creator uploads the agreed content and the venue reviews it in their space. Both sides track status in the platform until completion.

Yes. Creators apply to your offer, then you review their profile and accept or decline. Nothing is forced: you stay in control at every step.

In the creator app, browse offers near you. Open one you’re interested in and send your application. The venue receives it and decides to accept or decline.

The collaboration is confirmed with the time slot already shown in the request. You attend the scheduled visit, then upload the requested content in the app to close it. The venue tracks status until the content is received.

In most cases, the app doesn’t have access to your photo library. Open your phone settings and allow Kontnu to access the photo library. Then return to the app to close the collaboration.

Open Applications, then the creator’s card. You can accept or decline from the application detail. Once accepted, the collaboration is confirmed for the time slot already shown in the request.

Open the Content section in your workspace. Media uploaded after a visit appear there once the creator has closed the collaboration. You can also find them from the related collaboration.

To create a listing, open Listings then “New listing” and follow the steps. To edit an existing one, open it and use edition (info, offer, visuals, summary). Publish only when the required elements are complete.

Kontnu covers Belgium and France for local venues and creators. Collaborations happen around cities where both sides are active. Availability therefore depends on the local network.

No. Collaboration is based on gifting: you offer an experience (meal, treatment, product) in exchange for content. You don’t pay the creator on top of your Kontnu subscription.

The content belongs to the creator. To reshare it on your channels or materials, follow the terms of use and credit the creator. If rights are unclear, check the terms or contact support from Settings > Support.